Returns & Exchanges

We want you to be fully satisfied with your Google Store purchase. If you change your mind, you can return most items within 15 calendar days of delivery for a full refund.

1

Initiate your return

Go to your Google Store order history, select the items you wish to return, and click the 'Return' button to start the process.

2

Print your labels

Download and print the provided prepaid shipping label and the return packing slip from your confirmation email.

3

Pack your items

Place the items in their original packaging, include the packing slip inside the box, and securely attach the shipping label to the outside.

4

Ship and track

Drop off the package at your nearest authorized carrier location and keep your tracking number until your refund is fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing